If you know how to fix it yourself they will just send you the spring. I replaced my Mark 23 hammer myself. It saved me from shipping it to them. If you are local they may allow walk-ins but I'm not sure.
Hello. I have a broken hammer rebound spring on my older usp 9mm. Does hk allow you to take your pistol and have it fixed or do you have to ship it to them?
If you know how to fix it yourself they will just send you the spring. I replaced my Mark 23 hammer myself. It saved me from shipping it to them. If you are local they may allow walk-ins but I'm not sure.
Must be shipped in after getting a Return Authorization Number.
HK Customer Service
cs@heckler-koch-us.com