How responsive is HK USA CS at answering email? - Page 2
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Thread: How responsive is HK USA CS at answering email?

  1. #11
    HKPRO PREMIUM PARTNER

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    HK customer service is the best. They have been great to me and very responsive. Tommy Brooker and Beth Skelton are both extremely helpful. Call and ask for either one of them.


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    HK CS1 likes this.

  2. #12
    HKPRO PREMIUM PARTNER
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    They have always been fast, concise and courteous every time I have ever needed them. I am 100% pleased and impressed with HK-USA!

  3. #13
    HKPRO PREMIUM PARTNER

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    I must whole heartedly agree. My first experience today with Tommy Brooker could not have gone better. Great asset to keep contact info available.

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  5. #14
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    Quote Originally Posted by Gwmcgee View Post
    I must whole heartedly agree. My first experience today with Tommy Brooker could not have gone better. Great asset to keep contact info available.
    Gewmcgee,

    It was my pleasure helping you yesterday. Should you need anything in the future please feel free to let me know.


    Thank you


    Tommy
    HK Customer Service
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  6. #15
    HKPRO Professional
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    I'm late to the show, but for what it is worth; I have always gotten same day or next day (depending on time of day I sent email/time zones, etc..) email replies. I've also always had excellent response/treatment when I call them.

    again, late to the party, but thought I'd add my experience to the thread.
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  7. #16
    Junior Member

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    Just call Beth is awesome and very helpful, hkcs rocks

  8. #17
    Gets the Shakes if No HK Contact in 24 Hour Period

    Join Date : Nov 2016
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    Quote Originally Posted by Byedan View Post
    Just call Beth is awesome and very helpful, hkcs rocks
    Who is this Beth Lady? I thought it was just Link and Tommy. Fairly certain Link hates me because I suck

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