How responsive is HK USA CS at answering email?
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Thread: How responsive is HK USA CS at answering email?

  1. #1
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    Default How responsive is HK USA CS at answering email?

    Hi,

    I sent an email to [email protected] inquiring about LEM kit and USP Compact availability about a week ago and haven't received a response. Would it be better if I were to call them up instead?

    Thanks,

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    For me they have responded same day.

    Yes call them.

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    Quote Originally Posted by sean415 View Post
    For me they have responded same day.

    Yes call them.
    same for me. check your spam folder?

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    I sent them a email Friday night and got a response Monday at noon.

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    always call. once you have their attention then they email you then you can work with that specific person.

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    Quote Originally Posted by KM45 View Post
    Hi,

    I sent an email to [email protected] inquiring about LEM kit and USP Compact availability about a week ago and haven't received a response. Would it be better if I were to call them up instead?

    Thanks,
    KM45,

    Not sure why you did not get a email reply but we can anser your question here. LEM kits and the USP Compacts are on back order at this time. We hope to have more within the next few months. Should you have more questions feel free to give us a call at 706-568-1906 ext 6551.
    Indreams84 and LCSO264 like this.
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    Query on 04-17/2104--- response on 04-18/0730--- now that is CS!!!

    Tony

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    Pretty damn fast if my experience today is any indication, like minutes fast.

    Read my last post in this thread. While I’m not overly excited about the two toned buttstock, CS was unbelievably responsive. Thank You HK CS for the great response today.

    https://www.hkpro.com/forum/wanted-b...ml#post3524790
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    Thank you folks and HK CS for your responses. I can definitely wait 2-3 months for what hopefully will be a couple of USP Compacts in 9 and 40 in BK (2019) date code.

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    It might be a CA when we see them on our shores lol

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