Absolutely can't say enough good compliments about HK CS. I spoke to Tommy B / Ryan W on 5/20/19, explained to them I had some trigger work performed on my VP9. I really wasn't pleased with the results, so I asked Tommy if I could send it in for inspection? He said no problem, HK issued an RMA and i sent the VP9 & a P30L slide to have night sights installed on Monday 5/20/19. The packaged arrived at HK on Tuesday morning 5/21/19 at 10:15am. I received an email at 2:10 pm same day gun/slide was on it's way back. Ryan indicated on paperwork they put the gun back to factory specs & replaced a couple of parts.
Tommy B/Ryan W are extremely professional and amazing and represent HK very professionally. HK has been making firearms since 1948, and I do believe they know what they're doing by now. Sending it away looking for a little tweek here and there didn't work so well. I own many HK's and never have had any problems, but I did send the VP9 away looking for little extra. i learned a valuable lesson, Leave an HK an HK.
Tommy B/Ryan W are extremely professional and amazing and represent HK very professionally. HK has been making firearms since 1948, and I do believe they know what they're doing by now. Sending it away looking for a little tweek here and there didn't work so well. I own many HK's and never have had any problems, but I did send the VP9 away looking for little extra. i learned a valuable lesson, Leave an HK an HK.