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19 Posts
For those of you (like me) waiting on the extended magazine release for the P2000, SK, etc...they are finally back in stock. I just got mine directly from HK, but the CS rep told me they shipped out to vendors this week, so they should start appearing at all the usual places soon.
Customer Service Edit: I intended to use a different "ship to" address than my billing address and mentioned it to CS (Travis) on the phone. After entering all my data for the purchase, I forgot to update my ship to and hung up the phone. About 10 minutes later he called me back and reminded me that I wanted to ship the part to TX instead of WA. I gave him the info and corrected my order. Major shout out to him specifically and HK generally. I too can confirm that rumors of poor HK CS are overstated.....
Customer Service Edit: I intended to use a different "ship to" address than my billing address and mentioned it to CS (Travis) on the phone. After entering all my data for the purchase, I forgot to update my ship to and hung up the phone. About 10 minutes later he called me back and reminded me that I wanted to ship the part to TX instead of WA. I gave him the info and corrected my order. Major shout out to him specifically and HK generally. I too can confirm that rumors of poor HK CS are overstated.....