[Saigamantx]

So I had some issue with the cocking handle tube wiggling and it being slight out of spec on the movement on my Z5K. Ghilliebear suggested I contact Zenith and see if they would warrantee it. Well not only did they do that but this is what they were able to do.

1.Cocking Level Support with with collar replaced with factory new model
2.Cocking Level Housing Adjusted
3.Cocking Lever movement within acceptable range.

Gun will be back in my hands tomorrow. They also threw in a hat from Shot Show. I swear the Customer Service with these guys is second to none.
I was worried about possible replacement as a form 1 is already pending on this pistol for 7 months.

I wish more gun companies were this professional.

 

[AGG]

Thanks for the customer review!!! :biggrin:

Tony

 

[Josefius]

That's great to know, thank you.

 

[MickeyD]

Excellent!

 

[Steve_in_29]

Thanks for the update as it's always great to hear of a company that takes care of it's customers.

 

[piglatinhater]

Awesome! Like many, Zenith is on my to-buy list. Its good to see they back their stuff.

 

[ObviousLobster]

You will enjoy your MKE SBR. Glad everything worked out for you!

 

[OlDirtyBastard]

i called zenith last month about the z-5rs release date . the lady i spoke with was very polite, knowledgeable and in no rush to get me off the phone . this is the 3rd postive post i've read about zeniths CS. i like doing business with companies that treat me the same as a dealer or LE. agency . glad to see "the customer comes first ."