I recently purchased an HK p2000SK LEM 9mm. The standard medium backstrap came on the gun along with a large backstrap in the box. I looked through the owners manual and it said the SK comes with a medium and small backstrap (this would be good for me as I have small hands). I contacted customer service and they got back to me saying that it's supposed to come with a medium and a large. I then responded with a picture from the manual showing it said that the SK comes with a medium and small. They said it was a misprint which was their mistake but they would not send me a small backstrap. This really seems like some nickel and dime BS over a cheap part when it's their mistake on the manual and it makes sense that the SK should come with a small backstrap as it's a sub-compact gun. Where I work, if a customer spent $600 something dollars one one of our products and we misprinted something we wouldn't even think of giving them the run around over something that costs less than $20.