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Discussion Starter #101
Unfortunately we were buying off their previous reputation. They probably just needed to get product out at all costs after over a year of dryness
EXACTLY! I don't think Zenith knew what they were getting these last two times, so I am expecting that things will be changing, because NO WAY in hell are they going to take a hit on all of these warranty returns without MKE making it right. If the next couple of batches are STILL not good quality, that that will be the end of the Zenith reputation that they are still holding onto. Mine was 100% fixed and functions perfectly now, so I am still "tickled" to have one...
 

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Discussion Starter #102
I asked my friend to screenshot the emails from Zenith on the "corrected" firearms and why they refuse to correct them any further, I should have it posted here within the next few days. I don't work there anymore so I wouldn't have access to the emails. You state that 95% of the customers are satisfied with Zenith's repairs and customer service, however, how many of these are in result of mag play due to seriously out of spec receivers as stated below? I'm solely speaking on Zenith firearms with the serious mag play issue. The mag play issue to that extent (magazine moving as little as 1 full inch or as much as 2 inches measured at the base of the magazine) (measured gap of 6.35mm between the magazine and receiver/inner side of the magazine well) is a rarity within itself, of which, I have not seen or heard of Zenith correcting for any consumers or dealers that received this batch of faulty firearms. Unfortunately, that is where Zenith's "cut off" is, so to speak. I've run into many threads concerning Zeniths with SMALLER mag play that were corrected, but again, we're talking 1" - 2" of play and a 6.35mm gap between the magazine here. So you get why the magazines are ejecting?

It isn't possible to correct this issue without hacking at the receiver because of the out of spec receiver, but why would you even try? Why not replace the receiver all-together at that point? This would normally warrant for a replacement, but unfortunately that wasn't the case. I've spoken with Ken from TPM Outfitters who normally works on my firearms, he is trumped about QC on these guns that were delivered. Unfortunately, based on his words, correcting this issue would outweigh the cost. Hence why Zenith is giving the cold shoulder on this specific issue. Fixing an issue, and actually fixing it is one thing. Replacement is a whole different ballpark.

I have some videos and pictures, I'll post them with the emails once my friend gets back to me.
It's just hard to believe that Zenith won't fix an issue that is KNOWN to be out there. My magwell had a decent amount of play when I sent it in, and they corrected it to the point where it has next to NO play with the bolt open or closed, and it certainly did not require a replacement. Again, I would love to see issues like this posted to their social media accounts, because it's ALL eyes on them at that point, and I'm sure they would not be refusing repairs when all of their customers, or future customers are watching closely. Anyways, I am happy with the service I received and would recommend them just due to that fact, unless I see them blatantly rejecting warranty issues.
 

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It's just hard to believe that Zenith won't fix an issue that is KNOWN to be out there. My magwell had a decent amount of play when I sent it in, and they corrected it to the point where it has next to NO play with the bolt open or closed, and it certainly did not require a replacement. Again, I would love to see issues like this posted to their social media accounts, because it's ALL eyes on them at that point, and I'm sure they would not be refusing repairs when all of their customers, or future customers are watching closely. Anyways, I am happy with the service I received and would recommend them just due to that fact, unless I see them blatantly rejecting warranty issues.
Im honestly really glad to hear that Zenith is making things right for most. But yeah, my friend said he will forward the emails to me later today or tomorrow. Ill have that provided for you guys. Unfortunate really.
 

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My Z5P does have a significant magazine wobble when the bolt is locked open. Even if I don't not have any problems with the functionality of the firearm, it does concern me about the significant magazine wobble. Bought mine in April of this year with the 2018 production date. I will be on vacation for most of July. I will contact Zenith with this issue in Aug.
 

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Discussion Starter #105
My Z5P does have a significant magazine wobble when the bolt is locked open. Even if I don't not have any problems with the functionality of the firearm, it does concern me about the significant magazine wobble. Bought mine in April of this year with the 2018 production date. I will be on vacation for most of July. I will contact Zenith with this issue in Aug.
I'd definitely suggest doing that, they made it rock solid for my Z-5RS!
 

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Receiver.jpg Front Sight.jpg

Mine just got picked up by UPS, 5.5 hours late. They wouldn't accept the shipping label Zenith sent me yesterday, but everything seems squared away now. My Z-5RS functioned flawlessly for the past 1,000 rounds with a mix of FMJ and JHP and I'll be 100% satisfied if it looks as good as yours post-refinishing.
 

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View attachment 236178 View attachment 236180

Mine just got picked up by UPS, 5.5 hours late. They wouldn't accept the shipping label Zenith sent me yesterday, but everything seems squared away now. My Z-5RS functioned flawlessly for the past 1,000 rounds with a mix of FMJ and JHP and I'll be 100% satisfied if it looks as good as yours post-refinishing.
That first pic looks ridiculous. Shame on MKE for putting it on a boat and shame on Zenith for passing it on through distribution to a customer. And people thought there were problems with the ATI imports - pfffft.
 

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I was able to pick up my Z-5RS from the dealer today. I haven't had time to do more than a basic field strip, and inspection. But so far, I have to say I'm very pleased with this gun. The finish is uniform in coverage and color, the mags have very little wobble with the bolt locket open, and zero with it closed. The bolt moves freely in the receiver, and is easy to remove. I don't see any of the rust color inside the receiver thats been reported.

The SB brace was tight, and required a rap with a mallet to get it seated. I'd relieve the inside of the brace, if I wasn't already working on the Form 1 to SBR it.

I just checked, the tri-lug is timed correctly.

I hope to shoot it next week, but so far I'm a happy camper.
 

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I was able to pick up my Z-5RS from the dealer today. I haven't had time to do more than a basic field strip, and inspection. But so far, I have to say I'm very pleased with this gun. The finish is uniform in coverage and color, the mags have very little wobble with the bolt locket open, and zero with it closed. The bolt moves freely in the receiver, and is easy to remove. I don't see any of the rust color inside the receiver thats been reported.

The SB brace was tight, and required a rap with a mallet to get it seated. I'd relieve the inside of the brace, if I wasn't already working on the Form 1 to SBR it.

I just checked, the tri-lug is timed correctly.

I hope to shoot it next week, but so far I'm a happy camper.
Good news. I felt confident about my purchase until I saw this thread. My Z-5RS should be at my LGS next week. Looks like I need to check the finish and mag wobble.
 

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Discussion Starter #110
View attachment 236178 View attachment 236180

Mine just got picked up by UPS, 5.5 hours late. They wouldn't accept the shipping label Zenith sent me yesterday, but everything seems squared away now. My Z-5RS functioned flawlessly for the past 1,000 rounds with a mix of FMJ and JHP and I'll be 100% satisfied if it looks as good as yours post-refinishing.
I'm sure they will do the same thing they did with mine, it will get a full reparkerize and repaint. Hopefully they do you right! Thanks 4 posting!
 

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Just joined this forum, some great info in here. This is copy pasted from another HK forum out there. Just wanted to throw this out there as a potential quick fix for the paint issue. @TheDannestDan , mine looked almost exactly like the photo you posted. Hopefully this may work for you as well.

Guys with the "matte paint issue" on the left side of the gun, you may be able to fix this issue quickly yourself.

I received my Z5RS yesterday and after initial inpsection in the FFL decided to take it home. Welds look great, mags have small bit of play that is reduced when bolt is closed, and the paint looked 90% ok.

I did have a similar issue as some other people are noting, where the left side of the receiver, at the front, there is a paint issue where it looks almost "matte black". I pulled 2 examples from HKPro and Reddit of what others are seeing. I unfortunately didn't take a photo of my "before" case of what mine looked like. I would say mine was comparable to the below two photos, if not worse in the area that it covered.

Example 1 of issue: HKPro forums (this thread first post)


Example 2 of issues: Reddit MP5 forum


I completely stripped the gun, removed all of the packing oil MKE uses, and cleaned and lubed it. I decided to try using Hoppes #9 and scrub that "matte paint issue" with an old dirty t-Shirt that I use as a cleaning rag. To my surprise it actually started to remove the matte paint with simple hand scrubbing. Underneath the paint is the typical black paint you would expect. I decided to keep going at it, for about another 15-20 min with that t-shirt rag. I would saturate the paint with Hoppes then use the dry t-shirt to try to buff it away.

Below is my after shot. I would say I removed 95% of the matte paint issue. What remains is fairly well blended in and difficult to see unless you are looking for it under correct light.



Below is my best estimate of where I started. The red outline is where the matte paint issues had covered the receiver. The green outline is where it is reduced to now.



Overall I am extremely pleased with the RS i received. Now i just need to visit my Obsidian 45 in jail and test it out with 147 grain.
 

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Here are some photos of the welds from my June purchased RS.

I didn't take any photos of the internal receiver or the bolt taken down. Everything checks out, very little red/orange brazing on my sample except in the butt cap. Other than being dirty, covered in oil/grease, and the above paint issue, this gun is great looking. (this is my first roller delayed, so this is the first time I have inspected one or torn one down)

I can also confirm the bolt, bolt carrier, and locking piece have 3 digit serials that match the frame. 3 lug is correctly timed. It feeds, extracts, and ejects the 5 beat up snap caps I have as well with all 3 MKE mags.





 

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Discussion Starter #113
Here are some photos of the welds from my June purchased RS.

I didn't take any photos of the internal receiver or the bolt taken down. Everything checks out, very little red/orange brazing on my sample except in the butt cap. Other than being dirty, covered in oil/grease, and the above paint issue, this gun is great looking. (this is my first roller delayed, so this is the first time I have inspected one or torn one down)

I can also confirm the bolt, bolt carrier, and locking piece have 3 digit serials that match the frame. 3 lug is correctly timed. It feeds, extracts, and ejects the 5 beat up snap caps I have as well with all 3 MKE mags.

Thanks 4 the info! I didn't even try to mess around with scrubbing my Z5, I had it on both sides of my gun and on various other places on the firearm, so I just called to get it taken care of. They took care of me quickly and did a great job, so I am satisfied and have no problems recommending them in the future. My welds are all fine and my magwell is now fixed as well, so I'm a happy camper... Glad you got yours all taken care of. BTW: All of the internal parts matched my firearm serial number as well, so no issues there. I would still say that beyond getting a genuine HK or spending that Dakota Tactical money , this is still the way to go if you want the best MP5 clone option under $1800 with a solid 5-year warranty. I could not have said that if they would not have taken care of me so well, but they earned a 5 star rating from me.
 

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Sorry guys - ya'll keep mentioning the serialized internals... Is this an issue that has been reported, that people have been receiving guns that are mix and match parts?

Thanks for the clarification.
 

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Sorry guys - ya'll keep mentioning the serialized internals... Is this an issue that has been reported, that people have been receiving guns that are mix and match parts?

Thanks for the clarification.
Both my Z-5RS and Z-5P all have matching serial numbers in the internals.

How bad is your paint chip? Mine has some on the mag well. Should I send this back in 2nd batch Z5RS
That looked like handling markings. You can easily touch that up.
 

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Mine as well. Pretty sure this is a non-issue; not sure why they are highlighting it.
I think that it shows that the gun left the factory within spec and with proper QC. No parts had to be replaced once the gun was stateside. I don't think it matters much but I think that is why people are posting this. In the end because of the QC issues people are now going over these guns with a fine tooth comb looking for anything and everything that could be wrong with it. I can understand doing that because $1700-$2000 isnt a ton of money but it is not a small amount either to pay for a pistol. That said we are all buying these because we do not want to pony up for a real HK or a US made clone from someone like Dakota Tactical that is putting the work in upfront to avoid these issues. It is a $$ to value ratio decision we are all making. If I were using this gun to kick in doors I would have gotten a DT but since I am just ambushing paper and steel targets I went with clones but did so with my eyes wide open.

I recently picked up a 2016 Z-5P and then a 2nd 2019 batch Z5Rs and both run 100%. They both look great. Solid welds, no mag wobble and shoot 100% with MKE and KCI 2nd Gen mags. The Z5RS however is going back. The cocking tube end cap came off and when I was putting it back on I noticed that there is a spacer in there. I thought that it was odd so I inspected it further. It is threaded and I removed it. Once I did I notice that the cocking tube is touching the triple frame. This and the spacer do not allow the barrel to free float as it should. I contacted Zenith and have a return shipping label and will be sending the gun in after the holiday weekend. Here is a pic of the issue. They told me they will not have to cut or replacing of the tube. They claim they can take care of it with a set of mandrels. Ideally I would love it to be perfectly centered like the Z-5P but as long as they can get it off the triple tower I am good. Will update when it returns.



 
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